Frequently Asked Questions

Q: What is SmartGet?
A: SmartGet is a free online classified ads platform where users can buy, sell, or promote products and services—especially in local and rural markets.
Q: Is SmartGet free to use?
A: Yes! Posting and browsing ads is completely free for all users.

📤 Posting Ads

Q: How do I post an ad?
A: Click on the “Post an Ad” button, choose a category, fill in your product/service details, and submit. Your ad will go live after a quick review (if moderation is enabled).
Q: Can I post images with my ad?
A: Yes, we recommend uploading clear, high-quality images to attract more buyers.
Q: How long will my ad stay active?
A: Ads typically remain active for 30 days. You can renew or delete them anytime from your account dashboard.

👥 Account & Profile

Q: Do I need an account to post ads?
A: Yes, registering helps us verify listings and gives you control over your ads.

Q: I forgot my password—what do I do?
A: Click “Forgot Password” on the login page to reset it via email.

🔐Safety & Security

Q: Is it safe to buy or sell on SmartGet?
A: We encourage safe practices like meeting in public places, verifying items before purchase, and avoiding advance payments unless dealing with verified users.
Q: How do I report suspicious activity?
A: Use the “Report” button on any ad or contact our support team via the Contact Us page.

💬 Communication & Transactions

Q: How do I contact a seller or buyer?
A: Use the built-in messaging system or contact details provided in the ad.
Q: Does SmartGet handle payments?
A: No. We currently do not process payments directly. All transactions are between buyers and sellers.

🛠 Technical Support

Q: My ad isn’t showing—what could be wrong?
A: Your ad may be under review or need edits. Check your dashboard or email for notifications.
Q: The site isn’t loading correctly—what should I do?
A: Try clearing your browser cache or using a different browser. If the issue persists, contact support.